Status of case: Complaint Closed
Refund amount: USD 24.6 (without returning goods)
Reason: As buyer and seller couldn’t reach an agreement, refund is issued as per the previous suggestion we gave.
Reminder: Normally buyer will receive the refund in 7-10 business days.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
Dear Igor ,
The dispute (order id: 63584149ххххх) has been closed today and we have made a mediation. Please log in to to check the result.
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Thank you for your cooperation and support, and hope you have a great experience shopping with AliExpress.
Your understanding and cooperation will be appreciated.
AliExpress Case Management Team
вот что я получил дальше статус:
Dispute Escalated – Waiting for Settlement
и клавиша Cancel Arbitration!! ПОМОГИТЕ Что делать,,,???? проста ждать….